A confirmation email will be sent to you once the order needs authorization. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.
Receiving time = Processing time +Shipping time.
Processing time: Normally 1-3 Business Days
1)Delivery time doesn’t cover 1-3 business days processing time.
2)We are trying the best to deliver your package but it may delay due to invalid shipping address and Customs Clearance.
3)If you have not received the package within 30 business days (Pre-order items need add 14-24 business days), please contact us.
4)We are improving the shipping progress to make the package reach you safer.
Due to the impact of COVID-19, the logsitics time maybe delayer several days, thanks for your understanding.
Flat Rate Shipping ($9.99) : Normally 8-12 Business Days (Free Shipping Over $79)
Expedited Shipping ($12.99)：Normally 5-10 Business Days
15 Calendar Days Return Policy After Your Receive Items
If you have any problem about the item you purchased, please contact our customer service department with e-mail: firstname.lastname@example.org. We will reply you within 24 hours in business day and 48 hours in non-business days.